We UVCare Digital Technical Support
We UVCare web help – you’re never alone no matter how remote.
- A Web based platform that provides:
– As built technical details of your product by serial number
– Manuals and datasheets
– Service parts listing
– Planned maintenance recommendations
– Self-help tools
– Training and service videos
– Technical query ticketing entry and response tracking for the life of your product
– Service records.
- Telephone support when you need it.
Our local certified partners (tier 1) and our regional hubs (tier 2) provide you with a structured network of technical support, which is all connected by a global UVCare digital community that allows for efficient and effective fault-finding. The UVCare certification program delivers the training and tools required by our parters to support our equipment, backed by our regional support teams who are always ready to help.
How to contact technical support
If you need technical support from us, you can contact us using this website’s online form or by phone. Once you are registered with us you can use our UVCare platform, our Whatsapp page or Skype.
Local technical support contact details
|Tier 2 Support||EMEA||AMERICAS||ASIA|
|Opening Times||8.00 to 16.30 GMT |
(Mon -Thurs) / Friday
Close at 14.30
|8.00 to 17.00 EST |
|9:00 to 17:30 CST
|Phone||+44 (0) 1753 515309||+001 (980) 256 5700||+86 21 6167 9599|
|+31 6 8352 2732|